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Halloween is coming: spooky worksheets, lessons, flashcards and games for every level

Customer service

Speaking · A2 · 2 printable sheets, each with an answer key.

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  1. Sheet 1 · 25 minCustomer service: at the hotel receptionLearn phrases for checking guests in and helping with requests, read a check-in conversation and role-play a busy hotel reception.Premium
  2. Sheet 2 · 25 minCustomer service: helping a customer in a shopPractise offering help, asking about sizes and colours, and dealing with returns, then role-play shop conversations as assistant and customer.Premium