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Complaints: read a model email

Writing · Complaints · B1 · 20 min. Read a model complaint email and study its key phrases.

About this worksheet

Read a model complaint email and study its key phrases.

Level
B1
Category
Writing
Topic
Complaints
Time
About 20 minutes
Exercises
Reading text, True / False, Matching
Answer key
Included
Access
Free

On the sheet

  • Reading text: Read Daniel's email to an online shop.
  • True / False: Read again. Write T (true) or F (false).
  • Matching: Match the phrases from the email to their purpose.