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Complaints: polite but firm requests

Writing · Complaints · B1 · 20 min. Choose polite requests, complete firm phrases and rewrite rude sentences.

About this worksheet

Choose polite requests, complete firm phrases and rewrite rude sentences.

Level
B1
Category
Writing
Topic
Complaints
Time
About 20 minutes
Exercises
Multiple choice, Gap-fill, Speaking / writing task, Writing lines
Answer key
Included
Access
Premium

On the sheet

  • Multiple choice: Choose the best sentence for a formal complaint.
  • Gap-fill: Complete the requests with the words from the box.
  • Speaking / writing task: Rewrite these rude sentences so they are polite but firm.
  • Writing lines: Write your sentences here.