Problem solving: complaints in a hotel
Speaking · Problem solving · A2 · 20 min. Learn to complain politely, then role play hotel problems and solutions.
About this worksheet
Learn to complain politely, then role play hotel problems and solutions.
- Level
- A2
- Category
- Speaking
- Topic
- Problem solving
- Time
- About 20 minutes
- Exercises
- Multiple choice, Key words, Reading text, Speaking / writing task, Table to fill in
- Answer key
- Included
- Access
- Premium
On the sheet
- Multiple choice: Get ready. Choose the correct word.
- Key words: Useful words and phrases.
- Reading text: Read the situation.
- Speaking / writing task: Role play with a partner.
- Table to fill in: Receptionist: write the problem's solution. Guest: say if you are happ
- Speaking / writing task: Tell the class and talk about it.
