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Thanksgiving is on November 26: ready worksheets, lessons, flashcards and speaking cards for every level

Formal emails: making a complaint

Writing · Formal emails · B1 · 20 min. Read a complaint email about an online order and write the first part of your own complaint.

About this worksheet

Read a complaint email about an online order and write the first part of your own complaint.

Level
B1
Category
Writing
Topic
Formal emails
Time
About 20 minutes
Exercises
Reading text, True / False, Speaking / writing task, Writing lines
Answer key
Included
Access
Premium

On the sheet

  • Reading text: Read Luke's email to an online shop.
  • True / False: Read again. Write T (true) or F (false).
  • Speaking / writing task: Write the first two paragraphs of a complaint email.
  • Writing lines: Write here.