Emails: making a complaint
Reading · Emails · B1 · 20 min. Read a complaint about a late, damaged delivery and practice polite complaint phrases.
About this worksheet
Read a complaint about a late, damaged delivery and practice polite complaint phrases.
- Level
- B1
- Category
- Reading
- Topic
- Emails
- Time
- About 20 minutes
- Exercises
- Reading text, Multiple choice, Gap-fill
- Answer key
- Included
- Access
- Premium
On the sheet
- Reading text: Read the email.
- Multiple choice: Choose the best answer.
- Gap-fill: Complete the phrases from the email. Use the words in the box.
