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Emails at work: thanks and apologies

Writing · Emails at work · A2 · 20 min. Read two short work emails, one saying thank you and one saying sorry, sort useful phrases and write both kinds of message.

About this worksheet

Read two short work emails, one saying thank you and one saying sorry, sort useful phrases and write both kinds of message.

Level
A2
Category
Writing
Topic
Emails at work
Time
About 20 minutes
Exercises
Reading text, True / False, Matching, Speaking / writing task, Writing lines
Answer key
Included
Access
Premium

On the sheet

  • Reading text: Read the two emails.
  • True / False: Read again. Write T (true) or F (false).
  • Matching: Match the phrases to their meaning.
  • Speaking / writing task: Write two short emails (40–50 words each).
  • Writing lines: Write here.

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