Complaint email: a faulty repair
Writing · Formal letters · C1 · 45 min. Analyze a model complaint email about a laptop repair, then plan and write a firm but polite formal complaint.
About this worksheet
Analyze a model complaint email about a laptop repair, then plan and write a firm but polite formal complaint.
- Level
- C1
- Category
- Writing
- Topic
- Formal letters
- Time
- About 45 minutes
- Exercises
- Reading text, Matching, Speaking / writing task, Writing lines
- Answer key
- Included
- Access
- Premium
On the sheet
- Reading text: Read the model email.
- Matching: Match the informal phrases to the formal ones in the email.
- Speaking / writing task: Plan and write your email (220–260 words). Continue overleaf if needed
- Writing lines: Write your email here. Continue on a separate sheet if needed.
