The true cost of free returns: an online retailer's report
A business report on the rising cost of free returns at an online clothes shop; students analyze findings, practice report language and write a report.
C1Adults60 minReport
About this lesson
A C1 reading lesson (report). Graded texts with key words, comprehension questions and printable versions.
- Level
- C1
- Skill
- Reading
- Type
- Report
- Students
- Adults
- Time
- About 60 minutes
- Topic
- Business & money
- Activities
- Key words, Speaking / writing task, Reading text, True / False, Multiple choice, Gap-fill
- Key words
- return rate, restock, operating cost, competitive advantage, unsustainable, withdraw
- Access
- Premium
By the end, students can
- Understand the findings, conclusions and recommendations of a formal business report
- Use typical report language, including 'It is recommended that ... be ...'
- Write a short report analyzing a problem and recommending changes